1. I would like to have normal water pressure in the house, meaning, I can have a shower without have to stop because there is literally no water coming out of the pipes.
2. I would like to be compensate for the months where they knew the issue but did nothing, meaning retrospective.
3. Related to item 1, I would like a resolution, he is clear wasting time saying his friend doesn't have any slot available neither can advise when he will be, so basically he is washing his hands in terms of resolving the issue because according to him (I have asked the contractor details to confirm what they are saying, but I have been ignored here) the specific contractor he want (ignoring any other chance) is not available and neither can advise when he would be.
In other words, I would like a bigger compensation if they plan to just wind up and not resolve, but ideally I just wanted the issue to be resolved, even an work around would be ok for now, the money thing is more to feel "at least I'm not paying for an entire house when there is no decent water flow / pressure and sometimes there is NO water coming at all" and at the same time to put some real intention in the landlord to resolve an old and ongoing issue from years.
Does that answer the question ?