A tenant hasn't paid her October 23rd rent, but paid her November 23rd rent. She then just moved out on November 28th giving no notice. She then sent us an email saying she'd moved out for reasons detailed below in her email to us.She didn't pay a deposit as our tenants pay their first and last month's rent instead (is this an acceptable practice as I was advised to do it by a reputable high street estate agency?).She also didn't find a replacement for herself, instead forcing her co-tenants to find her replacement as all four of them are on the same agreement. Do we have to give her back her 'last month's rent amount' (what she's referring to as her deposit) as she didn't pay her October rent and moved out with no warning)?Can we use her 'last month's rent' to cover her October 23rd rent?
Hello Alex, so first and last month's rent up front is an acceptable practice when a tenant moves in?
Also if the tenant didn't pay her October 16th rent, then paid her November 16th rent (but 8 days late, on the 23rd November), but moved out 4 days later and her replacement isn't due to move in until January 23rd, what period in days can we chase her for rent?
I'm thinking: October 16th-November 15th period (ie the month she didn't pay her rent for, we'll just keep her last month's rent she gave to us when she moved in.Then we'd also invoice her for the rental period starting December 16th (when the current period she paid for expires) to January 23rd when the new tenant moves in.
1) Keep her 'deposit' to cover her October 16th rent
2) Invoice her last fees for the 7 days from her November 16th rent date and November 23rd when she actually paid her rent (we have 6% per day in our contract - is this an acceptable figure)
3) Invoice her for the rental period from December 16th to January 23rd.
Is that all correct?
Would we also invoice her for late fees at 6% per day for rent not paid from December 16th to January 23rd?
Would we just sue her for late fees from October 16th-January 23rd for her October late fees?
Then sue her as a separate amount for her late fees for her December 16th to January 16th rent
Then sue her as a third separate amount for her late fees for her January 16th rent until January 23rd when her replacement takes the bedroom?
THESE ARE THE REASONS SHE GAVE FOR MOVING OUT - SHE MOVED INTO A BEDROOM AS A PREVIOUS TENANTS REPLACEMENT, TAKING THE PREVIOUS TENANT'S PLACE ON THE 4-PERSON AST. SHE WAS BROUGHT IN BY THE TENANTS, NOT US
When I first moved in my room was a complete state, including chocolate wrappers left over from the previous tenant (Carla). I have done my utmost to keep it clean, including scrubbing the floor with antibacterial wipes. I became incredibly and inexplicably ill with a systemic virus for a month and was moved from 3 different hospitals since I have been living in***** The freezer has not been working for about a month now which means I have not eaten in the flat for that long. I believe it is still not working. There is an infestation of mice and has been since I have lived there. The above two points I believe you have been made aware of for some time.
Last night I woke Michael up several times as I could not sleep due to inexplicable noises, which I thought was a mouse in my room. I checked everywhere, as did Michael. I even looked outside on the roof - as my window does not close properly it could get through at head height. Eventually I found a mouse trying to share my bed. It then ran up on to my chest of drawers amongst my toiletries and toothbrush. By the time Michael was in there it was in behind my bed and disappeared. I'm afraid I have had a complete sense of humour failure and will not be sleeping there again.I am not normally precious about this kind of thing, having grown up in the country and cleared out a rat infestation from work last year but mice trying to share my pillow, potentially carrying deadly viruses, is a step beyond my tolerance levels.I will be moving out at the end of the month. I think the others would very much appreciate it if you acted on this as a matter of urgency.Best wishes,Perdy
Sent again 04/12/2015
I sent this to you both last week and have heard nothing back. I no longer have a key and given the state of the property since I have lived there – with no working wardrobes and general filth I would be grateful to get my deposit back. However, given you have both been perfectly nice as landlords I won’t take this any further. As Camilla is still living there I highly recommend that you do sort this out as the state of that flat is utterly disgraceful and I don’t think you would want authorities anywhere near it. If that flat is infested with mice, the others must be too (Tom’s included).
Please let me know when you have transferred my deposit back which was a month’s rent in advance at £593. I am requesting this because I was not given the option of giving you a month’s notice, I had to find somewhere else to sleep that night.
If you need to contact me, my details are below.
Today: 08/12/2015 – Sent again
When I first contacted you, neither of you replied, I also tried to call to confirm this with you, there was no response and no one called me back. I now understand that was the reason Karla moved out. I was unable to sleep in a bed with mice in it and eat food without a working fridge, I believe this constitutes an uninhabitable flat.
It is as just answer wouldn't let me ask it via the traditional route. How can I send it to you so that you answer it?