Hi Thanks for your question
The cost of put it right was £458.00, but also including some repairs carried out to the damaged wall units.
Deposit hold: 6 weeks rental at £395.00 pcm= £546, I advised tenant the deduction normally works cost of put back less 10% wear and tear, in this case I will apply the cost relevant to her failure at £358.00 less 10% w&t £35.80 = £322.20, I have requested a £322.2 retention from the total of £546.00 deposit. Again been denied.
Please advise what is my legal position. The letting agent advised me that any retention can only be retained at tenant's agreement.