Hello my name is ***** ***** I will help you with this.
Do you have any contract with the agent please?If so, what does it say about termination?Alex
Well the agent has lied to you. They lied about the increase and lied and new contract.
These are grounds to terminate for a fundamental breach of contract. It has destroyed all trust and confidence and as such you are entitled to end the contract without further payment to the agent.
They have behaved appalling. They have lied to you and the tenant and STOLEN money from you.
Can I clarify anything for you about this today please?Alex
I would get a letter from a solicitor if they are tricky.
Does that clarify? Alex