Thanks for your question. I will try to help.
It does not sounds like you are going to be able to make a buildings insurance claim for the balconies.
Typical buildings insurance covers “event risk”, such as storms, fire
, explosion, lightning , earthquake • Subsidence, • Storm and flood • Malicious damage • Theft • Water leaking from tanks or pipes • Falling trees or branches • Television, radio-signal or satellite apparatus breaking or collapsing • Riot • Impact by aircraft, other flying devices, or any vehicle or animal • Oil leaking from heating systems.
Where one of these incidents occurs and causes damage you can make a buildings insurance claim because it is cause by one of these insured risk.
Simple wear and tear over time is not an insured risk. This means that it is likely not covered by the buildings insurance policy and therefore no claim with a prospect of success could be made.
For this reason the repairs would have to be paid for by the leaseholder as part of their service charges, as is normally the case with standard leases.
Therefore it would appear that such costs have corrected been included as part of the service charge.
However, you can pressure them to arrange a further quote for the works if you consider that the first is not competitive..
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