Hello my name is ***** ***** I will help you.
Just to be clear you did not ask for it and there are no instructions from you?
Did the solicitor say in advance he would take this out?
Then you don't need to pay. Under the solicitor rules they need to tell you in advance what advice is required and any insurance. They then need to take Indtructions following that advice.
If they did not then they can't be paid for it. You didn't want or ask for it. Therefore it does not have to be paid.
There is no evidence you wanted it.
Can I clarify anything for you about this today please?
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.Can I clarify anything for you about this today please?