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Thanks for your question.
What does the tenancy agreement say about pets please?
Did you deal only with the landlord's agents throughout this transaction?
Did the landlord or the landlord's agents sign the tenancy?
No problem, just reply when you have the info..
One last question, is the property a house or a flat?
Thanks for your question. I will try to help.
If the agents are the only persons that you have had dealings with and, particularly, if they were the ones who executed the tenancy agreement then the landlords are going to have an extremely tough time taking enforcement action.
Unless the tenancy specified the method of consent which they were required to give to allow pets then I cannot see how a court would consider that the email does not amount to consent.
It seems to me that you exhausted the methods of consent available to you and this consent would appear to have been given.I would be minded to say that the email constitutes consent and that if they consider it doesn’t then invite them to take legal action. I would not be confident if I were acting for the landlord.
I expect the agent may either have not taken instructions or incorrectly confirmed their approval, but the point is that provided that they appear to have authority during negotiations and confirmed consent by email then there is likely not much they can do now.
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Yes, unless the tenancy specifically states how consent should be given (or if you were told consent would be given a different way) then the email constitutes consent for the cat.
I really would basically say that you consider you had consent and that you will not correspond any further. Then see if they take action. They won't (or at least they shouldn't),
Is there any further information you require?
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No problem, but please leave feedback using the stars at the top of the page in the meantime
With respect, I have provided you your answer. It's not really my fault if the people you are dealing with are unreasonable and though I sympathize if they are, I ask that you leave feedback at this point.
Most customers leave feedback in identical circumstances, I'm afaid..