Hello my name is ***** ***** I will help you with this.
What is it you want to achieve please?
Did you fail to tell them? Is it a breach of your tenancy?
So your Landlord told you it was ok, is that right?
Sure. What is it you have had, a notice to quit?
OK - then you need to explain what has happened. You cant lose your home if they said it was ok.
If there is any issue you should complain to the Chief Executive of the Association.
They will investigate your complaint. If that does not resolve it then you can complain to the Ombudsman.
They offer a free, independent service at:
They should resolve the matter for you.
Can I clarify anything for you about this today please?
Indeed, that is exactly right.This is why you may need to take it to the Chief Executive and/or the Ombudsman
They can not treat you in this appalling way.
Does that clarify?
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