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Thank you for your question
My name is Clare
I shall do my best to help you but I need some further information first
What would you like to know?
Who holds the second charge?
My apologies for the delay
How much do you believe it should be?
I am sorry - your last answer went awol - and the site standard emails are computer generated
I and as confused as you by the information you received from their agent - have you not been provided with a proper breakdown yet?
The problem is that the Mortgage Company have no choice but to pass any excess to the Holders of the Second Charge.
They have to arrange the sale of the property pay of the principal loan, the sale costs and the repossession costs and then forward the balance to the holders of the Second Charge.
The Second Charge holders are then meant to deduct the Principal debt and costs etc before accounting to you
This is not optional - it is the legal process
I am sorry - I know that this is not the informtaion you were hoping for - but the matter is outside your control.
Please ask if you need further details
Technically they could - although you retain your right to challenge them for the return of any overpayment?