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Hello my name is ***** ***** I will help you with this.
Can you please explain your situation a little more?
Was your deposit protected?
You need to write and set out your losses and request a refund within 14 days or say will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
Can I clarify anything for you about this today please?
If not, I would appreciate a 5 star rating for my answer. Thanks!
Sorry I am just on a train.
You write to the Landlord. He must return it within 14 days of your tenancy ending.
Does that clarify?
Correct. You can issue proceedings and no, you are not liable for the carpet.
How can you be - you didnt cause it!
It wouldnt be for you to prove. It would be for him to prove YOU damaged it.
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