Ask an Property Solicitor. Get an Answer ASAP.
Hello my name is ***** ***** I will help you with this.
Have you taken it with the landlord at all?
I think you can bring a claim against both Landlord and also the agent. The agent acts on behalf of the Landlord.
You need to write and set out your losses and request compensation within 14 days or say will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.
If they do not compensate you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.
As its over £10,000 then you should get a public access Barrister to draft pleadings and represent you in Court.
You can find one at:
Can I clarify anything for you about this today please?
If not, I would appreciate a 5 star rating for my answer. Thanks!