Hello, and welcome. My name is Nathan, and I’ll be assisting you today.
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Hi there, sorry to hear you're having trouble,
I believe you've misread the instructions though,
this model can play back a finalized dvd + format disc created elsewhere,
however it can only write and finalize to dvd - discs
Please try a - format, and see if that will work for you.
Purchased some - dvds same thing happening, will not initialise. machine ejecting discs saying unknown disc
Hello, sorry I missed you earlier;
a few possible issues here: this could be a contaminated or faulty laser lens (the write laser). Are you able to play discs?
As I mentioned, this could be a problem with the write laser; which may even just be worn out (the write laser in these units has a limited life span before it "burns out" and can no longer create new discs).
This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).
If this doesn't help, you can try a specialty cleaning disc (Allsop 23321 Ultra Pro Carbon-Edge DVD and CD-Drive Cleaner) which has little brushes that clean the lens more thoroughly.
If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.