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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18589
Experience:  Over 16 years of experience in the Electronics and IT industries.
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TVonics set top box MDR240 remains in standby mode (red light)

Customer Question

TVonics set top box MDR240 remains in standby mode (red light) & not responding to remote. Changed batteries no change
Submitted: 3 years ago.
Category: Recorders and Players
Expert:  Pete replied 3 years ago.
Hello,

Either the remote is not emitting a signal, or the box is not receiving it correctly.
First, check that the remote is emitting a signal -
you can do this by viewing it on a digital screen (e.g. a mobile phone or a digital camera) as you press any button on the remote. You should be able to see a faint blue or violet glow on the screen as the buttons are pressed. If you do not, then the remote is not working and will need to be replaced.
If the IR signal is being emitted ok, then the fault is with the box itself.
Pete and other Recorders and Players Specialists are ready to help you
Customer: replied 3 years ago.

Thanks for your answer Pete.


I have tried what you suggested & it appears that maybe the remote is at fault.Searching on-line I have found a replacement, I will let you know if this is the case


 


Steve

Expert:  Pete replied 3 years ago.
Ok Steve,
If you need anything else, just let me know at any time.
(you can still return here and ask free followup questions after rating my service, if you need to)

Best,
Pete.
Customer: replied 3 years ago.

Hi Pete


 


Received new remote & set top box is up & running

although identical to original it works in different ways , so maybe the original has been faulty since new !!


 


Thanks for your advice


 


Steve

Expert:  Pete replied 3 years ago.
Hi Steve,
thanks for the feedback.
Glad I could help!
Best,
Pete.