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Freddy M.
Freddy M., Technician
Category: Recorders and Players
Satisfied Customers: 18398
Experience:  Years of experience
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I have a portable dvd player (SD-P1700SE) which has not seen

Resolved Question:

I have a portable dvd player (SD-P1700SE) which has not seen much use. When I tried to use it, the disc is loading but I can get no further.
Submitted: 3 years ago.
Category: Recorders and Players
Expert:  Freddy M. replied 3 years ago.
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Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
Can you explain this a little more please? Does it give you an error for example?
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Customer: replied 3 years ago.

No. All I get is disc loading or invalid disc when I have tried changing discs.

Expert:  Freddy M. replied 3 years ago.
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Invalid disc would be the error message does this happen with all discs?
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Customer: replied 3 years ago.

No, just on some of them, it's usually just continually loading

Expert:  Freddy M. replied 3 years ago.
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Ok that is not a good sign how old is it?
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Customer: replied 3 years ago.

about 8 years old but hardly used

Expert:  Freddy M. replied 3 years ago.
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Darn, unfortunately even if you had never used it and just opened the box today it would be out of warranty.
Have you already tried cleaning it?
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Customer: replied 3 years ago.

how do I do that? With a disk cleaner or use an alcoholic wipe on the disc reader that you are not supposed to touch?

Expert:  Freddy M. replied 3 years ago.
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With a lens cleaning disc, what you are describing can happen because of a couple different things.
The first is lens being dirty you can use something like this to clean it: Click Here
Any local computer or electronics shop should carry them.

Unfortunately if that does not work since this is happening to all discs and none are playing it would mean the lens has failed.
In order to fix this the laser lens unit inside the player would need to be replaced.

If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
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Customer: replied 3 years ago.

ok thank you. If I need to have the laser lens unit replacing do you have any idea of cost or who to go to for it?

Expert:  Freddy M. replied 3 years ago.
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Any local electronics repair shop would be able to do it.
As for price normally around £75 but I would call around for a price.

If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
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