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LOAJ3256
LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
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dmr-es10eb-s will not respond too remote control

Customer Question

dmr-es10eb-s will not respond too remote control
Submitted: 3 years ago.
Category: Recorders and Players
Expert:  Shahid replied 3 years ago.
Hello, my name isXXXXX be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Does unit display any message (like chk remote) on front display when you press buttons on its remote?

Thanks.
Customer: replied 3 years ago.

the video recorder works from the buttons on the recorder, but the remote has zero affect on any commands to the recorder the batteries are fine on the remote!

Expert:  Shahid replied 3 years ago.

OK, did you check the remote control infrared signal output with cellphone/ digital camera?

Thanks.
Customer: replied 3 years ago.

thanks shahid I have decided to bin my recorder can you please refund my £22 ,after all dvd recorders are obsolete ! yours sincerely andy

Expert:  Shahid replied 3 years ago.
Hi Andy,

No problem, please send an email to customer service [email protected] about any billing issue as they handle it.

Thank you.

Shahid.

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