It's 11:30 am here, we have a time gap of 6 hours I believe.
These are the things to look for, we may need to add a signal amplifier if it's connected properly.
The cable from the wall should plug into the splitter's input.
One output of the splitter should be plugged into You View box.
The other output of the splitter should be plugged into Humax.
If it's still not working:
Switch the cables going to the boxes. This will tell us if you have a bad cable or not.
Switch the leads on the splitter. This will tell us if you have a bad splitter.
That is the long and the short of troubleshooting. These steps will test all of the equipment to see what's going wrong. If you do all of these steps, and Humax still isn't working, you will need an in-line cable amplifier. Click here
. You can usually get these, or another amplifier at the same place that you got the splitter. This goes between the wall and the splitter.
If you are going to buy it from the store, the things to look for are the MHz (5-1000) and it should have an active return. That will speed up your upload speeds online, and web pages will load faster.