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Richard
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Category: Recorders and Players
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Experience:  Electronics Engineer
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My DVD recorder is a DMR EX 768EB. The remote guide button

Resolved Question:

My DVD recorder is a DMR EX 768EB. The remote guide button has frozen showing an entry dated 14th June and programme listing for that day.All other functions on the remote are okay.How can I release the frozen entry?
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you remove the power from the recorder and wait 15 minutes.

This will clear out the temporary memory.

Then connect the power, and tell me if you still have the problem please.

Let me know the results please

Thank you
Customer: replied 2 years ago.


Thankyou Richard.Problem Solved

Expert:  Richard replied 2 years ago.
your most welcome!

It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Engineer
Satisfied Customers: 32128
Experience: Electronics Engineer
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