I understand, but how will you explain what has happened and are you suggesting I will need an outside repair from a professional. I had hoped you could guide me through it. Unfortunately I am now going out for the rest of today and don't know if you are available tomorrow when I will be here all day. Hope you can respond to this, and explain what's happened tomorrow. Otherwise it will have been an expensive business if I now need to locate someone to repair it.
Would appreciate some clarity Anthony asap