Thank you. Following your advice,the correct time etc appears, but it is not possible to access the Guide, with a view to making a recording. All that comes up is AV (something). I was previously able to bring up the Guide but not to use it because it seemed stuck on 01/01 (presumably month one of year one?).
Any other suggestions?
Done that. All I get is the message 'AV1 stereo'. By the way, the EPG alternative to the Timer Programming setting cannot be selected. Could this be relevant?
All I can add is: should there be any visible evidence that a full reset has taken place? I confirmed (twice) that I wished a reset to proceed, but nothing visible then occurred.
Yes, I did get the 'Are you sure' message, and I did click 'yes'. This brings up the previous menu with 'Reset all' at the bottom of the list. Nothing else happens. If I click 'Reset all' again, the 'Are you sure' routine is repeated.
Fundamentally, what I am trying to restore is the timer programming function, i.e. the ability to record future programs by reference to the Guide. When this failed, I was still able to bring up the Guide, but it would not operate, and the date seemed to be stuck on 01/01. I therefore looked at ways to reset the clock. By some means, I discovered that the clock was in fact showing the correct date. Since then I have followed the procedure to 'reset all' to the factory state.
However, the position now is that I cannot access the Guide at all, and various other functions on the remote (e.g. Set Up) do not function.
Grateful any further ideas
OK have you tried to unplug recorder power cord from wall socket for 10 minutes to reset, replug back in and check if Guide appears?
If not yet, can you try it now and reply back with the result?
Have now tried unplugging and replugging. I can now get Set Up, but still not the Guide.
I suppose there could be a fault in the remote (batteries are OK). Are replacement remotes usually available? The recorder is not that old.