Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Thanks Freddy. Let me try your suggestions and see what happens. I'll leave this window open and get back to you later this afternoon.
Hi Freddy. I did the things you suggested. There is a slight improvement in that it doesn't reset the HDMI link as often as before. It's now once every 10-15 minutes instead of once every 1-2 minutes - but it still resets. Is there anything else we can try ?
A power strip which it shares with the TV.
OK, I will do. I'll get back to you in about half an hour or so.
Hi Freddy. I unplugged the PVR from the strip, pressed a button on the remote for 30 secs, left it unplugged for about 20 mins and then plugged it back into the mains. The problem is still there - it reset the HDMI connection almost as soon as it was switched on, then again after a couple of minutes and again about 30 seconds later.
Yes, I did that yesterday but it said the firmware is up to date. I don't think there is any way to do a reinstall.
OK, thanks, ***** ***** I'll try that. It will take me a while but I'll try and do it later this evening and report back to you tomorrow. I don't want to leave this page open all night. Can I just re-enter this chat by going back to the URL at the top of the page ?
OK. I'll try that when I've completed and tested the firmware update. Thanks for your help !
Hi Freddy. I tried upgrading the firmware last night as you suggested, but the PVR did not action the upgrade when I put the SD card in the slot. Instead it showed the usual SD play screen asking me whether I wanted to play video or show photos. If I've read the instructions correctly I think that means the machine already has the latest level of firmware installed, which is exactly what it tells me when I try a broadcast or internet firmware update. I guess the firmware might be corrupted. Is it possible to force a reinstall instead of letting the machine decide whether or not it wants to ?
It's about a year old - out of warranty, I'm afraid.