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Richard
Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 40345
Experience:  Electronics Engineer
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I have forgotten my password ***** the kguard security dvr

Customer Question

Hi I have forgotten my password ***** the kguard security dvr box is there any way of resetting the box
Please help.
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Richard replied 2 years ago.
Hi there and welcome
Can you attempt the following please as the first step
Use password ***** to login
Then Change your admin password
Then Reboot the DVR and login with new admin password ***** check new admin password ***** *****
Please let me know the results.
Thank you
Customer: replied 2 years ago.
Hi again. Tried the user name as admin and the password ***** I'd like to tester the whole thing. All I'm getting is user name error could you call me to check I'm doing it right or I can call you *********** my name is vinny.
Expert:  Richard replied 2 years ago.
I can call but it is an additional service Vinny.
I have made this request for you, if you accept it then we can proceed.
Richard and other Recorders and Players Specialists are ready to help you
Customer: replied 2 years ago.
Hi again, I've tried to clear the memory is there any other password ***** can use for username and password. I've also rated your excellency and a tip has been paid.
Expert:  Richard replied 2 years ago.
Can you attempt 6 8's please Vinny
Or a blank password
Let me know the results please
Customer: replied 2 years ago.
Do I put that in the login panal 6 8s 888888
Ok I'll try that later I'm at the circus.
I really approach ate your help.
Expert:  Richard replied 2 years ago.
Yes, as the password
Enjoy the circus!
Customer: replied 2 years ago.
Hi I tried 6,8s and password *****
Still no joy . And the circus was full of updateables.
Expert:  Richard replied 2 years ago.
ok, the problem is with these boxes, without the password ***** is no way to reset it as you have no access to it. It needs to be done at the factory when they reflash the memory Vinny.
I am sorry but you will need to return it to the place of purchase and they can organise this for you, but they will have a charge for this as it is due to a forgotten password.
Please feel free to ask me if you would like any additional information.
Thank you
Customer: replied 2 years ago.
Thankyou for all your help.
Where was I emailing any way. I'm from cambridge are you local to here
Expert:  Richard replied 2 years ago.
No, from the States Vinny.
If you need anything else at all, please do not hesitate to let me know
Thank you
Customer: replied 2 years ago.
Wow
I go there, coneticut. And collardo springs.
Got family there.
Well nice chatting to you. Take care.
Expert:  Richard replied 2 years ago.
You too Vinny!