, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Unfortunately what you're experiencing is indeed an internal fault, meaning that the laser transport, the drive motor , or the pcb that controls it, has failed.
Your intuition about this being the read/write head is correct.
The problem here is that while it could be fixed, it isn't likely to be economical.
2009 model, the parts are all but discontinued, and labor costs alone would quickly exceed the replacement cost of the entire system.
If you were looking to do open this up and repair yourself, you could replace the entire RAM drive assembly (drive and pcb),
which would make more sense as the individual parts aren't going to be found any longer, and there is no guaranteed that any individual component would resolve the issue anyway.
I did find a source full drive assembly, if you're interested in doing it yourself
but it is £160, which would go a long way toward a new system.
Personally, I'd put my money toward a replacement. The only downside to that is that combo vcr/dvd systems really aren't even made these days, and are pretty difficult to find.
Unless you actually need to dub between vhs/dvd though,
I'd just keep the unit as is functions and then buy a separate dvd/bluray player , or a dvd/hdd combo unit if you're wanting to use it as a dvr
Depending how you’d like to proceed here, I can help with finding parts, finding a repair shop, or recommending replacement options. Just let me know.
The full drive assembly is available. It would be a fairly straightforward fix,yes. It would take some mechanical skill, but there is no soldering or anything too extensive involved.
If you've ever built/upgraded a computer, you could handle this.
CLICK HERE PART
I highly doubt you'd find it anywhere else, and if ebay it would be used condition and of questionable quality.
I suppose you could watch full unit of the same model that had died reasons, and pull the drive from it to swap into your unit.
RFKNEZ48VEB is the part number though, if you wanted to set up an ebay posting alert or just shop elsewhere .
You're very welcome, and best of luck to you.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://www.justanswer.com/electronics/expert-p0llinate/
Thank you, ***** ***** a good day,
Note: This is a timed chat service. The info I provided will continue to be available to you after rating. However if you have no further questions , the rating step will conclude our session, so that you aren't charged more by keeping it open.