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Richard
Richard, Engineer
Category: Recorders and Players
Satisfied Customers: 33882
Experience:  Electronics Engineer
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Problem with DVD Recorder remote control

Resolved Question:

Problem with DVD Recorder remote control
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the make and model of the recorder.
And is the recorder itself still functioning ok?
Thank you
Customer: replied 2 years ago.

Panasonic Model No. DMR-EX83EB

The recorder switches on OK - but when remote is pressed the green contact light shows but no function available

Expert:  Richard replied 2 years ago.
Thanks Mike
Can you remove the power from the recorder and wait 5 minutes.
Then plug the power back in, turn it on and tell me if the remote now functions.
Let me know the results please
Customer: replied 2 years ago.

Yes the remote is now working.- is there an answer to why this happens?

Expert:  Richard replied 2 years ago.
The firmware crashed Mike, it can happen with this player.
If it ever happens again, just repeat this procedure. Its not the remote thats at fault it was the player, but it will be ok now.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard, Engineer
Satisfied Customers: 33882
Experience: Electronics Engineer
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