Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.I'm assuming you mean a region code. Are you referring to standard or bluray disc format?
This particular model should have been region free from the factory, with no unlocking code needed.
There is a known issue with this model where any firmware updates will revert to being region specific, for the area in which the hardware was sold/purchased.
If you have updated the firmware, that region free status is lost.
Unfortunately at this point, that isn't something that can be resolved with a simple code, and toshiba thus far has not released a new update that will restore the region free status.
It says wrong code for American dvds i have not updated the player
This model was intended to be region free, it is possible that the original firmware you have is restricted, depending on copyright laws in your country where it was purchased.
In that case though, there isn't just a code to enter,
you'd have to flash it with the region free firmware, which isn't something you'll be able to get online, it would have to go in to toshiba factory service for that
Ok thanks bye
You're welcome, and have a great day.Nathan