When will the money be taken out of my account, I don't mind paying if that fixed the problem, I don't mind paying a small ammount for the advice but £20 seems a lot if the problem is not fixed
You have given me no answers that I haven't tried myself, you said that I would pay a small deposit, I do not consider £20 a small deposit. I have tried both of them over again and still the same. If I had taken this to my local repair he at would have got the disc out for me. I am dissatisfied that I have just been been given answered based on what I told you in the first place.
I'm sorry I am not getting at you, my local repair shop charges £25, he told me that a combination of buttons press may reset it and it might allow the disc to be ejected, he said that if that didn't work that he would look it and at least get the disc out for that price. he had not worked on that machine. I did not leave in as I know it is not worth spending money on parts to fix it. As I searched for the model number and the site said that a small deposit would be taken and would be refunded if not satisified, I thought that A) the person that I would be directed to would know about that model, B) part of that money would be taken and the remainder taken if the problem was solved. All of the money has be taken and I have got the same advice that I was given for nothing at my local repair shop. I would greatly appreciate if you could get me a refund
Thank You, ***** ***** I am not trying to suggest that you are not an expert I just feel that I was mislead by the site