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LOAJ3256
LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
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New youview box fitted by engineer 24th June. I tried

Customer Question

New youview box fitted by engineer 24th June. I tried yesterday and today to access players. After selection of choice programme goes to loading but will not complete. Ron XXX

Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. Can you please tell me if this is a YouView from BT, or Talk Talk, or through a retailer please? Also, when the engineer setup the player- was it working then as it should? Is the box connected through your aerial, or your broadband (Internet) connection?