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Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 25879
Experience:  Custom home theater installer. Authorized dealer/installer.
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Panasonic recorder dmr-ex83eb. will not format new discs so

Resolved Question:

Panasonic recorder dmr-ex83eb. will not format new discs so I can record, use the same discs from when I purchased it any idea.
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Do you have any existing discs, that had been previously formatted and contain some recordings (not yet closed/finalized)? If so can you add or rewrite on those?
Customer: replied 1 year ago.
Hi Nathan, just tried some other discs (verbatim) and 6 out of 7 work ok, but used Philips discs all the time till this problem came up.
Expert:  Nathan replied 1 year ago.
This sounds more like a firmware issue than anything, but it could be a scratched lens as well.Have you tried updating yet?
Customer: replied 1 year ago.
Hi Nathan, what do you mean by updating? cheers bob
Expert:  Nathan replied 1 year ago.
I mean a firmware update.You'll need to go to http://av.jpn.support.panasonic.com/support/global/cs/dvd/download/ex83/download the latest update file from there, then follow the instructions to burn it to a disc to run on the unit
Customer: replied 1 year ago.
thank you.
Expert:  Nathan replied 1 year ago.
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh Thank you, ***** ***** a good day,Nathan
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