How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jack Your Own Question

Jack
Jack, Technician
Category: Recorders and Players
Satisfied Customers: 9131
Experience:  35+ years in the business and still at it everyday
39158752
Type Your Recorders and Players Question Here...
Jack is online now

I have a toshiba 40BV701B tv and the sound doesn't work

Customer Question

Hi. I have a toshiba 40BV701B tv and the sound doesn't work but the picture is fine. Any suggestions?
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Jack replied 1 year ago.
Hi , I`m Jack Perhaps I can help you with this problem but first could you please send me a reply when you see this ?
Customer: replied 1 year ago.
Hi Jack
Expert:  Jack replied 1 year ago.
Hello What is connected to this tv ?Cable box,satellite,dvd,games etc. ?
Customer: replied 1 year ago.
Satellite box, DVD player, and an android tv box
Expert:  Jack replied 1 year ago.
O.k and did you lose the sound on all of them or only the satellite ?
Customer: replied 1 year ago.
There is no sound on all of them
Expert:  Jack replied 1 year ago.
O.k then you have a main board problem .Can you give me a few minutes on this ?
Customer: replied 1 year ago.
Ok
Expert:  Jack replied 1 year ago.
Sorry this took a while ,was looking for a possible main board replacement for this tv and the way I see it , considering the cost of replacement and non availability ,your best choice would be to use a work around like a sound bar or mall sound system for example .On your tv ,although there is no sound out of its own speakers , there will be sound out of it COAX OUT .That is the connector next to SubW OUTWhat you would need in this case is a soundbar that takes the coaxial/digital audio input .Most of them now do take the digital input and I`m sure that places like curry`s do have them in stock for less than 60 pounds .Beside fixing this problem , this would give you a better sound than original with the TV's own speakers
Customer: replied 1 year ago.
Is the sound bar the only option to fix the problem? Do you think the main board is broken beyond repair?
Expert:  Jack replied 1 year ago.
These main board do not get repaired , they get replaced , this is not like the old days where you would replace components , you cannot get individual parts any longer .This is now the board swapping age and you would be talking about some 150 to 200 pounds to have this repaired by a shop
Customer: replied 1 year ago.
Wow! What type of sound bar would be suitable for this to then?
Expert:  Jack replied 1 year ago.
Any sound bar that has a coaxial digital input will do .There are quite a few models starting at around 50 pounds and up .Currys and other stereo stores now have quite a selection , those sound bars are ever more popular now
Customer: replied 1 year ago.
Ok. Thanks for your help
Expert:  Jack replied 1 year ago.
If that answers your question please do not forget to rate by clicking on the star icons at the top, then click on Submit so i get paid for my time helping you .Also note that it will not close this post , you can come back here at any time if you have questions or need help setting up your sound bar . Thank you and happy holidays
Jack, Technician
Satisfied Customers: 9131
Experience: 35+ years in the business and still at it everyday
Jack and other Recorders and Players Specialists are ready to help you
Customer: replied 1 year ago.
Hi Jack. Will the Goodmans 45W Slim Soundbar, Aux-in and RCA Output work??
Expert:  Jack replied 1 year ago.
Sorry , was out when you repliedThat sound bar would work but only if the headset jack on your tv is still active , that cannot be verified from where i`m sitting .Do you happen to have a small seet of headphones like what is used for ipeds ipads etc, with the 3,5 mm plug ?If so give it a try and if there is sound there then that soundbar will do but it will not do for the digital coaxial , it is analog only

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • LOAJ3256

    LOAJ3256

    Technician

    Satisfied Customers:

    154
    35 years technical audio and video systems integrator
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/LO/LOAJ3256/2011-12-4_22744_LAURADADJULY2011.64x64.jpg LOAJ3256's Avatar

    LOAJ3256

    Technician

    Satisfied Customers:

    154
    35 years technical audio and video systems integrator
  • http://ww2.justanswer.co.uk/uploads/SU/supercj21/2012-6-10_17444_IMG201206071852341.64x64.jpg Sijad H.'s Avatar

    Sijad H.

    Customer Service

    Satisfied Customers:

    46
    Expert at repairing faulty dvd players at intermediate level.
  • http://ww2.justanswer.co.uk/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    Technician

    Satisfied Customers:

    32
    Years of experience
  • http://ww2.justanswer.co.uk/uploads/RO/robbinsmtu/2011-10-20_11439_propic.64x64.jpg Dr-Obbins's Avatar

    Dr-Obbins

    Engineer

    Satisfied Customers:

    24
    Very experienced Information Technology professional. Business owner and more.
  • http://ww2.justanswer.co.uk/uploads/SH/shaheen97/2012-9-13_2743_meooty.64x64.JPG Shaheen's Avatar

    Shaheen

    Technician

    Satisfied Customers:

    22
    Chief Technical Officer for 2+ years
  • http://ww2.justanswer.co.uk/uploads/LI/littlerusty/2015-7-13_19399_eadhot.64x64.jpg Rusty's Avatar

    Rusty

    Engineer

    Satisfied Customers:

    275
    Karaoke Systems Manager, signal specialist, all recorders and players expert
  • http://ww2.justanswer.co.uk/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    153
    Over 16 years of experience in the Electronics and IT industries.
 
 
 

Related Recorders and Players Questions