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info tech
info tech, Technician
Category: Recorders and Players
Satisfied Customers: 13926
Experience:  Technician for many high street outlets 20 years plus experience
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When playing a music CD on my LG DVD/Video Recorder Type

Customer Question

When playing a music CD on my LG DVD/Video Recorder Type RC388, there are frequent silences in the sound. Can this be rectified?
Submitted: 7 months ago.
Category: Recorders and Players
Expert:  info tech replied 7 months ago.

Hello

Welcome

Does it play DVDs OK?

Is this happening with different CDs?

How old is the unit please?

Anthony

Customer: replied 7 months ago.
It plays DVDs OK.
It happens on all music CDs.
The unit is about 5 years old
Expert:  info tech replied 7 months ago.

Have you tried a laser lens cleaner?you need a quality one however , seems like there is a contaminated lens for the laser, let me know

Anthony

info tech, Technician
Satisfied Customers: 13926
Experience: Technician for many high street outlets 20 years plus experience
info tech and 2 other Recorders and Players Specialists are ready to help you
Customer: replied 7 months ago.
Thanks, I'll go to buy a laser lens cleaner, then let you know the result.Regards,Trevor
Customer: replied 7 months ago.
I've used a laser lens cleaner a couple of times, but the problem persists. I've played a DVD film all the way through with no problems, but music CDs have gaps in the sound.
Expert:  info tech replied 7 months ago.

Trevor how old is the unit please?

How often is it used for both formats?cd dvd

Anthony

Customer: replied 7 months ago.
It's about 7 years old and used for DVDs and compact Digital Audio CDs
Expert:  info tech replied 7 months ago.

Trevor its likely the laser pen is on its way out the laser becomes weaker so has trouble tracking in most cases its not an option to replace the laser (depends if the unit is very high spec and expensive) due to the costs.

I am sorry for poor news here

Let me know if you need more help

Anthony

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