Good evening, my name is ***** ***** will assist with your query today.DVD's are tied to certain countries to stop copyright breach.
You should be able to turn off the region check on your DVD player by following the steps below.1. Power ON the DVD player with no disc inside2. Goto SETUP and go to Preferences3. With Preferences highlighted, Press NEXT CHAPTER>|, PREVIOUS CHAPTER |<, NEXT CHAPTER>|,PREVIOUS CHAPTER |<4. The OSD will show the current Region Code5. Press the Navigation Up or Navigation Down buttons to select 0 (region check disabled)6. Press OK to confirm your region selection7. Press Home to exit PreferencesPlease let me know if you have any issues or needing anything clarified.
Hi just to clarify are you looking for NEXT CHAPTER>|, PREVIOUS CHAPTER |<, NEXT CHAPTER>| as options under preferences, as they are buttons on the remote you should be pressing on the remote, which in turn should display the Region Code on the preference menu?If this doesnt show up after pressing the sequence it appears you have a later firmware version, which doesnt let you change the region code, at which point you will not be able to play non UK region DVD's on your player.
Cavan, just wondered if you need any further assistance, and would appreciate if you could rate the service received to date.
Just to clarify, you have gone into the preferences menu.
Then pressed the series of buttons using the remote (NEXT CHAPTER>|, PREVIOUS CHAPTER |<, NEXT CHAPTER>|,PREVIOUS CHAPTER |<)
However nothing happens (you dont get taken to another screen saying "region code"
Is this correct?
Unfortunately your device doesnt support remote connectivity so I am unable to remotely connect to it. If you can advise what issue is I may still be able to assist you.
Unfortunately if you can not access the region mode on your DVD player you will be unable to watch American DVD's.
If you wish to watch them, you will need to use an alternative DVD player.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Honestly, there isn't anything you can do in this case. The problem here is that the player is designed for and locked to a specific region while you're attempting to play a disc from another region. These region codes were set up by the movie studios to help prevent piracy, and there is no easy way around them. While you may see some “hacks” online, they are not applicable to all models, as most do not have the ability to be overridden by a software adjustment, including yours.
This region coding protocol is physically built into the hardware (chips on the control board) of the player, and changing it would require physical modifications to the player (swapping out chips) that would void the warranty and often permanently damage the player.
Your best options are to re-purchase the discs you want to play in your country with the proper region code, or buy a purpose made region-free player that does not have this hardware restriction.
I'm sorry there isn't a more optimistic answer here, it's simply a design limitation of the player.
As an example of a region free player that would work for you: http://amzn.to/29gZrwZ
Best regards, ***** ***** for the answer,
Well you could always try to return the discs you bought and purchase new ones elsewhere, but you'll have some benefit to the multiregion player in giving you flexibility to purchase other discs of your choosing in the future without worrying about the format.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,