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Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 24547
Experience:  Custom home theater installer. Authorized dealer/installer.
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Can I update my TX-50AX802B to HDR?

Resolved Question:

Can I update my TX-50AX802B to HDR?
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

- Can you please elaborate 'HDR' that you're referring?
Thanks.

Customer: replied 1 year ago.
High Dynamic Range on Ultra HD Discs
Expert:  Shahid replied 1 year ago.

I'm sorry I have no info about it so let me repost the question for other experts to have a look.

Thanks.

Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Paul.

No, you cannot do this unfortunately, HDR capability is not simply software/firmware related, the ability to decode and display HDR content. There are hardware requirements as well and this particular model lacks the necessary processing chips for that purpose.

Best regards, ***** ***** for the news,

Nathan

Nathan, Technician
Satisfied Customers: 24547
Experience: Custom home theater installer. Authorized dealer/installer.
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