Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.
- Can you please elaborate 'HDR' that you're referring?Thanks.
I'm sorry I have no info about it so let me repost the question for other experts to have a look.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Paul.
No, you cannot do this unfortunately, HDR capability is not simply software/firmware related, the ability to decode and display HDR content. There are hardware requirements as well and this particular model lacks the necessary processing chips for that purpose.
Best regards, ***** ***** for the news,