Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue. We can test the remote control infrared signals output with a digital/ cellphone camera.
Do you have a digital/ cellphone camera to proceed?
Yes, working on it, give me 5 minutes please.
Please grab Bluray remote and press few buttons on it while watching its front tip through digital/ cellphone camera. Do you see a flashing light on remote front tip when press a button on remote looking at it through camera screen?
OK, I would recommend to try a known working remote for the test to see how it goes then put new batteries in Bluray remote and try again. If still no flashing light visible then you would need to get another remote as this remote has got internal failure and should be replaced.
Please reply back with the result.
Please click following link to view an image for remote test that might help..
Here is another picture using camera to test the remote infrared light output signals..
one more picture..
Try to use iPhone front camera as rear side camera has IR filter so it may not show IR light.
So Bluray remote shows light?
If so that means remote sensor mounted on Bluray player has failed that made player unable to receive remote control infrared signals.
Have you tried to unplug Bluray player power cord from wall socket for 5 minutes to reset, replug back in and check remote function?
You mean Open/Close button on Remote Control works to get the disc tray out and in?
Then remote control and remote sensor on player, both are fine and working.
Try unplug - replug to see if it helps.
Nice, are you now able to operate the player fully through remote?
Excellent Mitch, glad to know the problem is resolved. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.