Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What model player do you have?
Thank you for confirming.
Unfortunately, that is simply not possible.
This is quite an old model, from 2009. The marketing agreement between samsung and youtube has ended for virtually all 2012 and prior samsung products. The app is not supported any longer, and there is no update that will fix that. The last update was in 2012, and there will not be any future updates.
Your best option at this point would be to either buy a new model player or a roku, firetv, etc.
Fire tv: http://amzn.to/1YbkrXb
Smart Bluray: http://amzn.to/2ajTfGO
Best regards, ***** ***** for the news,
Do you need more help with this?