As the beginning of a procedure please un-plug the unit from wall-power wait 5 mins then re-plug back in again, let me know if there is any change thank you
OK you just come right back here bookmark this page there is no quick fix we have to follow procedures of checks
Yes no probs
The firmware is bad, there was a release in 2015 here>>
Please follow the guide carefully, if you do have the same version has this then it won't take so please come back here.
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Yes I understand, the firmware is corrupt that is why its locked up, maybe you could still make the disc anyhow without going right through the procedure?this wont cost anything to do and yes its become dated technology now with other formats like flash drives etc and hard drives DVRs so its not worth an engineer getting involved.
Let me know if you need more help
Thanks for understanding
Your very Welcome
Thank You for the rating ,have a great afternoon