Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
how is the printer connected to the computer usb lan or wifi?
I am sorry i will open the question to the vcr expert.
sure i have sent a request to our team
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
David, could you tell me if you are able to play back a dvd disc or utilize any other functions?Is it giving any specific error code/number?
That would have been my recommendation in the end as well. Would you like some help finding a replacement model?
You're very welcome.
If you change your mind I'm here for you.