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LOAJ3256
LOAJ3256, Technician
Category: Recorders and Players
Satisfied Customers: 154
Experience:  35 years technical audio and video systems integrator
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My Panasonic DVD DMR-EZ45VEBS COMBI KEEPS TURNING ITSELF OFF

Customer Question

My Panasonic DVD DMR-EZ45VEBS COMBI KEEPS TURNING ITSELF OFF AFTER MESSAGE NO CASSETTE , EVEN THOUGH THERES A CASSETTE IN MACHINE
Submitted: 11 months ago.
Category: Recorders and Players
Expert:  michelleclive replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 11 months ago.

how is the printer connected to the computer usb lan or wifi?

Customer: replied 11 months ago.
Its a vhs cassette which is in the recorder the recorder keeps turning off with the message no cassette
Expert:  michelleclive replied 11 months ago.

I am sorry i will open the question to the vcr expert.

Customer: replied 11 months ago.
Michelle I have to go now could you send a email of possible causes , and just to confirm I am doing this on a one off £18 basis and not subscription basis
Expert:  michelleclive replied 11 months ago.

sure i have sent a request to our team

Customer: replied 11 months ago.
Thank you Michelle bye
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

David, could you tell me if you are able to play back a dvd disc or utilize any other functions?
Is it giving any specific error code/number?

Customer: replied 11 months ago.
Hello Nathan I have decided to buy a new recorder the one I am having problems with is about 10 yrs old , so it's time for a new one thank you for call. Regards Dave
Expert:  Nathan replied 11 months ago.

That would have been my recommendation in the end as well. Would you like some help finding a replacement model?

Customer: replied 11 months ago.
No thanks Nathan a friend is getting me one he works for a company that lets him get a 25% discount ,thanks for the offer
Expert:  Nathan replied 11 months ago.

You're very welcome.

If you change your mind I'm here for you.

Thanks,

Nathan

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