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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 19136
Experience:  Over 16 years of experience in the Electronics and IT industries.
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DMR-EZ49VEB dvd/video recorder. on recording dvd the record

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DMR-EZ49VEB dvd/video recorder.
on recording dvd the record light comes up but after a few minutes a caption saying recording stopped can do internal check. when complete caption says dirty/scratched disc which it is not. have tried several discs also a re recordable disc with same results. on checking re recordable disc no sign of recording can be found.

Hi Clive,

If this happens with multiple discs then the recorder may need cleaning.

Try running a cleaning disc in it and let me know if that helps:

https://www.amazon.co.uk/Hama-CD-DVD-Lens-Cleaner-x/dp/B000S5UJRQ/

Customer: replied 6 months ago.
I have run my cleaning disc but it has not cured the fault

It may take several runs.

If there is no improvement then there is a more serious fault with the lens or possibly the motor.

Pete and other Recorders and Players Specialists are ready to help you