Hi! I see you're offline. I don't know if we will be online at the same time so let's proceed on a question and then answer basis. You can reply to this posting when it's convenient for you and then I'll reply back as soon as I am online and we can go back and forth like that. It's not a phone consultation, but it can work if we're patient, okay?
Be as detailed as you can about the relationship and the problems. Any extra information that will help, feel free to share.