How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Your Own Question

Robert
Robert, Renault Technician
Category: Renault
Satisfied Customers: 4394
Experience:  Fully qualified 19+yrs exp/self employed technician in the UK
13210289
Type Your Renault Question Here...
Robert is online now

whilst changing oil filter on Renault Kangoo DCI 1.5 2011 I

Resolved Question:

whilst changing oil filter on Renault Kangoo DCI 1.5 2011 I caught the alternator with my chain wrench and it smoked; then realising my mistake I disconnected the battery and upon reconnection the car won't start. The key remote still unlocks the doors and the mileage also lights up - those are the only electrical signs of life.
Submitted: 2 years ago.
Category: Renault
Expert:  Robert replied 2 years ago.

Hi..

Hopefully i can help..

Ok..I see you mention you have checked fuses but you have to check that none have actually blown by that i mean the main heavy duty larger amp fuses within the main engine bay fuse box..not the smaller ones yet..but they will need to be inspected too..so you will have to fully ensure that "all" fuses are not blown before you condem anything else and hope there isnt any irreparable damage to some of these control modules/ecu's..but usually the fuses would protect them before that happens,its a bit like jump starting the wrong way round..so you have essentially shorted it out and the..so take a but of time checking all those for now and see what you find..if its a main fuse the largers one then you should be able to aquire these pretty much at any local motors factors or even a breakers yard of another car with the same fuse type/rating..I do hope this helps

Customer: replied 2 years ago.

In the engine bay fuse box how do I actually tell if a fuse has blown? Is it the fuse box on top of the battery terminal or do I need to remove the battery?

Thanks

Customer: replied 2 years ago.

In the engine bay fuse box how do I actually tell if a fuse has blown? Is it the fuse box on top of the battery terminal or do I need to remove the battery?

Thanks

Expert:  Robert replied 2 years ago.

Hi..there thanks for your reply..

The fuses are coloured transparent so the centre of the fuse inside will be blown or broken...if it isnt blown then the strip inside will be ok..the main fuse panel is on the battery side of the engine bay the box cover will tell you..you also have a fuse panel under the steering wheel with smaller fuses.unfortunatly im not near my schematic on work computer for these vans to give you a diagram..but you should find details of which in the owners guide.you can of course disconnect the battery before checking all these wait upto 15mins then check each in turn..its just a case of pulling one at a time and check then re-insert and move onto the next one..the larger fuse are a little bit more diffcult to pull..so you maybe able to look in at the side of the fuse to see if the strip inside is broken..of course too if you have Power Probe if you look ontop of the fuse you'll see two tiny metal contacts..with the probe you can touch these with the tester one side with power and the other side without..means the fuse is blown and needs replaced.if both contacts have power then the fuse is ok as it still completing the circuit..I do hope this helps further

Robert, Renault Technician
Category: Renault
Satisfied Customers: 4394
Experience: Fully qualified 19+yrs exp/self employed technician in the UK
Robert and other Renault Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Robert

    Robert

    Renault Technician

    Satisfied Customers:

    73
    Fully qualified 19+yrs exp/self employed technician in the UK
< Previous | Next >
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Renault Technician

    Satisfied Customers:

    73
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Renault Certified Technician

    Satisfied Customers:

    29
    Fully qualified technician and MOT tester
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1081
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4469
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    453
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience