How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matt Your Own Question

Matt
Matt, Mechanical Engineer
Category: Renault
Satisfied Customers: 20615
Experience:  BEng hons Mech engineering, in auto industry 22 years
12772297
Type Your Renault Question Here...
Matt is online now

I have a renault master 55 plate diesel. it cut out whilst

Customer Question

i have a renault master 55 plate diesel.
it cut out whilst at idle - will turn over but wont start.
Submitted: 11 months ago.
Category: Renault
Expert:  Shantal-Mod replied 10 months ago.
Hello,
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Shantal
Expert:  Matt replied 10 months ago.
hello I'd check the connections to the crankshaft sensor, unplug it and check for corroded contacts and broken wiring, and consider fitting a new sensor - do the same for the cam position sensor it’s also worth considering fitting a new fuel filter as if only slightly blocked this can lower fuel supply pressure and choke the main pump, the pump will be more sensitive to this when its cold as diesel thickens considerably with low temperatures.It may have developed an air leak on the fuel supply pipe from the tank to the engine. The engine has no separate lift pump and relies on the built in one in the injection pump. If a leak has developed on the fuel suction pipe then air entering the system will air lock the pump.Try pumping up the fuel using the hand pump in the engine bay on the filter housing, then crack off / loosen each injector pipe in turn while cranking the engine and getting an assistant to operate the primer. This will expel air from the injection side and the engine should fire up. The problem will be cured by checking the supply pipe along its length for signs of leakage and repairing any you find.If you daub each pipe joint with heavy grease and the issue goes away then wipe the grease away one at a time to highlight the problem joint

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Robert

    Robert

    Renault Technician

    Satisfied Customers:

    71
    Fully qualified 19+yrs exp/self employed technician in the UK
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Renault Technician

    Satisfied Customers:

    71
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Renault Certified Technician

    Satisfied Customers:

    29
    Fully qualified technician and MOT tester
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1080
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4443
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    453
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience