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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Renault
Satisfied Customers: 3276
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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My sat Navy is frozen on screen stating unable to access

Customer Question

My sat Navy is frozen on screen stating unable to access this map.I didn't request any map. When I in desperation press any button on remote I get a screen stating map of UK & republic of ireland the screen alternates between & can't get rid.
Submitted: 1 month ago.
Category: Renault
Expert:  Gallagher99 replied 1 month ago.

Hi there , good morning to you and sorry for the delayed response

My name is ***** ***** I would be happy to assist you Today

Ok this issue is caused by software concern within the sat nav unit

There is a later software update available from Renault to resolve this concern

This needs to be done at a Renault main dealer

If you need further help or technical assistance on this issue going forward

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice Day

Any positive feedback is kindly appreciated

Kindest regards ***** *****

Brian