How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask spankyjr1 Your Own Question

spankyjr1
spankyjr1, RV Owner
Category: RV
Satisfied Customers: 2563
Experience:  I own and have repaired RV and related work in this field.Diesel technician 30 years
65057319
Type Your RV Question Here...
spankyjr1 is online now

Hi, I have a Hobby Motor home fitted with a Dometic battery

Customer Question

Hi, I have a Hobby Motor home fitted with a Dometic battery charger CA-360-OE 6mths old
that has performed well for 4K miles when one night we had a horrid acid smell. traced this to the 80AH battery being Cooked when connected to the mains site and again when returning home. Charge rate shot up to 25,4 amps and within 1.5 hours the smell was back.
The battery fell back to under 8.4 amps within 15 hours after disconnection from the mains.
Do you think the charger is at fault or the battery.
Thanks for you advice and thoughts. It is booked into a new dealer for this brand locally nextweek to look at,they of course have no experience with these to date!?
Is a new charger available in the UK as we have promised to take Gran Daughter to the Windsor Horse show next W/end for B/day treat so don't want to disappoint her.
Submitted: 2 years ago.
Category: RV
Expert:  spankyjr1 replied 2 years ago.
Hi, my name is XXXXX XXXXX're having trouble today.I will do my best to assist you in resolving your issue.

Sorry for long delay.

Usually when you smell acid it is from overcharging of the batteries and once overcharged the battery is no good so I would start by replacing battery.
A shorted battery will also cause high amp draw so you must start with a known good battery.

Next after you get new battery check battery voltage not amperage and it should be no higher then 14.5 volts for a 12 volt battery if it is the charger is overcharging and needs replacement or repair.

I understand you would like to make a trip before you can get in for repair so I would change parts needed so you can get warranty if they are still covered.
Just explain you could not wait and needed repair right away and they will pay at least for parts.

If you have questions or problems just let me know.
Thanks
spanky
Customer: replied 2 years ago.

Hi Spanky.


The battery is the one fitted during build during early 2013 so has stood around until Dec 2012 and is of the gel type that I understand are better than the wet type? Its an Excide brand so is this a common problem?


My main query was the availability of the Dometic 360 charger ,for your" advice site "infers you are a qualified person for this brand?


I have looked on Net but cannot find a uk stockist so are they a closed shop supplier? If so can an independent electrical person fix a fault on these type of chargers?


So to sum up 5 points I would appreciate answers on


Thanks again.


Iain Munro

Expert:  spankyjr1 replied 2 years ago.
Hi Iain.


Give me about 30 minnetetts to type up a response,,,,, be back in a few.

Please hold replies while I work on this.
Thanks
Expert:  spankyjr1 replied 2 years ago.
Thanks Iain for waiting.
question 1:gel type I understand are better than the wet type?

Gel type are supposed to be better,,,,, they have been around for at least 10 years.
Only recently they have been used in RV idustry where they sit un used for
long periods,,,,,, so it's still to early to tell.
They are better in my opinion if used on a daily bassis.
I Just don't know yet for a honest answer in your application.

question 2:Batteries no matter what brand or type can have defects,,,,,, but this is not a common problem.
Maybe 1 out of 100 are defects.

question 3:My main query was the availability of the Dometic 360 charger.
No it is not available to consumers anywhere at this time.

question 4:for your" advice site "infers you are a qualified person for this brand.
I graduated from a tech school in 1983.
I have over 30 years experience working on charging systems,,, with extensive electronic training
on electrical forklifts that have been using gel batteries and chargers for the last 10 years.
My last training in Batteries and chargers was in year 2008 that included gel batteries and chargers
of many brands.
They all work the same no matter what brand they are.
They may use different parts and use different terminoligy on parts but all are troubleshot the same way.


question 5:I have looked on Net but cannot find a UK stockist so are they a closed shop supplier?
They are not available to consumers at this time.
Right now they are testing in the RV industry and even dealers of this brand is not allowed to make
repairs they must send in the unit for failure analises from manufacture.

Hope I have answered all your questions to your satisfaction.

Thanks
spanky
spankyjr1, RV Owner
Category: RV
Satisfied Customers: 2563
Experience: I own and have repaired RV and related work in this field.Diesel technician 30 years
spankyjr1 and other RV Specialists are ready to help you
Expert:  spankyjr1 replied 2 years ago.
Thank you for excellent rating Iain very much appreciated.

Best of luck and have a safe trip.
Take care
spanky

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Hank F.

    Hank F.

    RV Mechanic

    Satisfied Customers:

    737
    RV technician. Emphasis on gensets. Certified on both Onan and Generac.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/HA/HankF/2013-8-27_12514_JAProfilepic.64x64.JPG Hank F.'s Avatar

    Hank F.

    RV Mechanic

    Satisfied Customers:

    737
    RV technician. Emphasis on gensets. Certified on both Onan and Generac.
  • http://ww2.justanswer.com/uploads/MS/MsAM/2012-6-9_16426_anna.64x64.jpeg Anna's Avatar

    Anna

    Teacher, writer, biologist

    Satisfied Customers:

    270
    Great research skills, variety of work experiences, teaching experience.
  • http://ww2.justanswer.com/uploads/PD/pdheslin/2012-6-6_232056_pambig.64x64.jpg pdheslin's Avatar

    pdheslin

    Consultant

    Satisfied Customers:

    51
    20+ years of internet site creation and search engine optimization. Dozens of search tools at my disposal.
  • http://ww2.justanswer.com/uploads/BL/blueflowers1063/2013-10-10_35834_KimHolidays1.64x64.jpg Kim D.'s Avatar

    Kim D.

    Consultant

    Satisfied Customers:

    27
    Researcher 20+yrs in small and large institutions
  • http://ww2.justanswer.com/uploads/NU/nursescare4u/2013-3-31_03429_JApic.64x64.jpg findinganswers's Avatar

    findinganswers

    Internet Researcher

    Satisfied Customers:

    22
    Internet Researcher, Nurse for over 17 years, and can find answers for you!
  • http://ww2.justanswer.com/uploads/PR/ProMBA/2012-6-7_154051_beach.64x64.jpg ProMBA's Avatar

    ProMBA

    Internet Researcher

    Satisfied Customers:

    3
    I'm an owner of three businesses, with both undergraduate and graduate business degrees from top tier universities.
 
 
 

Related RV Questions