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chatham-chamber
chatham-chamber,
Category: Scots Law
Satisfied Customers: 11847
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I have moved house and now have no mobile phone signal 99%

Customer Question

I have moved house and now have no mobile phone signal 99% of the time. I have contacted the company and they admit that there is no outage in this area and can see our usage is next to nothing, but will not release me from my contract without me paying a £77 fee. I think this is very unfair.
Submitted: 3 years ago.
Category: Scots Law
Expert:  chatham-chamber replied 3 years ago.

chatham-chamber :

Hi,

chatham-chamber :

How long have you been in a contract with the telephone provider?

chatham-chamber :

How long have you been in a contract with the telephone provider