The background is that I have a flat in Edinburgh which I let out. There are ongoing problems with damp which has caused lengthy periods of occupancy. Despite being a registered landlord with the Council, they were sending rates payment notices to an empty flat which meant I was in blissful ignorance. The Sheriff Officer, however, has had no such communication problem - strange that!
Since becoming aware of their demands, I have explained to them on several occasions that the flat was either unoccupied or undergoing structural repair work during the period in question (2009-12). I have also provided them with documentation to prove this on at least three occasions and have requested a meeting to resolve it on a similar number of times. I also showed the serving officers some of the correspondence but on telephone call back to their office were informed the "debt" was still live.
My partner is on the verge of a nervous breakdown, we continually get correspondence from one person and the reply is picked up by someone else who doesn't read the full case history. We are distressed, fed up and extremely angry.
I await your response with interest.
Thanks, XXXXX XXXXX has been mainly by email.
Can I claim compensation from the Council for time spent, distress etc?