I have received a letter from a solictor in england stating he has a clientwho used our car wash on november 07th and her car was damaged. She did use our car wash and then drove off the property and continued on her journey. She then went to a repaid facilit on November 20th and had £240 of polising done to repair the scartaches. During these dates she made no contact with us to inform us of any damage including the day on which she washed her car. I received a solicitors letter on December 11th looking for £240 plus £110 for inconvienience. I responded stating that there are 13 unaccounted for days where she could have potentially done this damage elsewhere and had made no contact with us so I could not help. I have had a further letter today asking for settlement or proceedings will commence. Can you advise on my legal position. My business is in Scotland and this is where the customer washed her car.