How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JGM Your Own Question
JGM
JGM, Solicitor
Category: Scots Law
Satisfied Customers: 11154
Experience:  30 years as a practising solicitor.
31090051
Type Your Scots Law Question Here...
JGM is online now

my mortgage co have not taken my last 2 months payments, so

Resolved Question:

my mortgage co have not taken my last 2 months payments, so i called then to ask why, they told me it had been redeemed/paid off in full at a branch. i did not do this, so how do i stand if they have maid this mistake
Submitted: 2 years ago.
Category: Scots Law
Expert:  JGM replied 2 years ago.
Thank you for your question.
If a mistake has been made, you are still liable and they could pursue you for any arrears. For that reason make sure that you put your mortgage payments into a separate bank account so that you know the money is there and ask them to investigate this again. They should be able to Say where the money came from to redeem the mortgage account. It is not unheard of that they apply the money to the wrong account and if this has happened they will reverse the transaction and look to you to bring the account up to date.
I hope this helps. Please leave a positive response so that I am credited for my time.
JGM and other Scots Law Specialists are ready to help you