I have just made 7 phone calls to NCS (actually one was to Francotype-postalia - who gave me the Glasgow 0141 number)- to find the answer 'when did my contract finish with you and how long was it for?' I finally ended up with "Junior is on lunch and will call you back - we are just the switchboard" from ph. no. 0141 (###) ###-####
I have no idea why the two contracts ended on different dates, but obviously they must have done to have ended up with a 10 month overlap. So in fact it has been utterly confusing dealing with three - not two companies involved in the cancellation of this franking machine. The time I have spent on this, supposedly, simple matter is ridiculous!
Well yes, this is the reason for the two separate contracts of course. When one cancels the one the other is left dragging on so one has to continue paying till the end of the contract for absolutely nothing. Thus I assume this is unfair or sharp practise. It certainly is wrong.