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JGM
JGM, Solicitor
Category: Scots Law
Satisfied Customers: 10099
Experience:  30 years as a practising solicitor.
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I have a ford car i bought new from ***** ***** it's 18months

Customer Question

I have a ford car i bought new from ***** ***** it's 18months old and it has a fault on the car which drains the battery, the car has been to a independent ford garage 3 times and also to ***** ***** on one occasion. It's the same fault which can't be rectified they continue to update the car each time it goes into the garage the heating system has failed twice. the car as been towed to the garage 3 times. i have complained to ford, the dealership and also our Finance company. i need the car for work purpose and without it im unable to do my job which means i could be paid off. i don't know what to do. the dealership says he won't accept us rejecting the car. spoke with trading they have referred us to Aberdeen Trading standards and the finance company I'm being told to right to them with my complaint. - what are my rights
Submitted: 7 months ago.
Category: Scots Law
Customer: replied 7 months ago.
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Expert:  JGM replied 7 months ago.
I disagree with the dealer. The fault is material, they are in breach of contract and you are entitled to rscind the contact, reject the vehicle and claim damages. There is a case, you can look up the judgment online, from 2010 called David Douglas v Glenvarigill Company Limited which will help you. The facts are quite similar to your own case. I hope that helps. If necessary you can sue the dealer for breach of contract. Please leave a positive rating so that I am credited for my time.

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