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Thanks for your question. Do you know, or can you get, the name and address of this person? If so then you engage a solicitor and instruct the solicitor to issue a cease and desist letter to this person demanding that they remove the review. The letter should also say that if this is not done you will raise proceedings for defamation. You give them 14 days and then you sue them. This rarely necessary as the cease and desist letter is usually enough. Happy to discuss. I hope this helps. Please leave a positive rating so that I am credited for my time.
Thank you. Do what I have said then and get a cease and desist letter to him quickly.