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I’m having a little trouble believing this. I am a solicitor in Scotland. Parkdean sold you a faulty caravan and now have offered to buy it back from you at £36000 less than you paid them for it. Is that what you are saying? What is their reasoning for this?
Has it now been fixed?
You should be suing for the cost of the purchase, ie, £42,000. You may qualify for legal aid for that purpose. From what you have said I can see no reason why you would not be successful in a court action. They are clearly in breach of contract in that there was a material defect in the caravan when it was sold to you. We would have to look at the written purchase contract. As well as that the finance company could be held jointly responsible under the Consumer Credit Act. If you would like me to look at the contract for the purchase and the terms and conditions please scan it and email to***@******.*** so that it remains private.