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The creditor is the council and so any arrestment is instructed by the council. Walker Love would not have the authority to uplift an arrestment. You have to put the various documents together supporting the relevant period so that the council has clear evidence that there was a tenant in occupation. You should hand deliver the paperwork and a covering letter but you should endeavour to speak to someone at the council. It should be made clear both verbally and in writing that the arrestment must be uplifted immediately and if they don’t you will apply to the court and seek expenses from the council.